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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. How can I place an order?

To place an order, simply browse our website, select the desired items, and add them to your cart. Proceed to checkout, where you'll provide shipping and payment information.

Watch our detailed YouTube video guide for placing orders below.

2. What payment methods we accept?

We accept various payment methods, including credit/debit cards, UPI with secure PhonePe payment gateways, and Cash on Delivery. Please choose the option that works best for you during checkout.

3. Can I modify or cancel my order after placing it?

Once an order is placed, it can only be modified or canceled before it gets shipped. Please review your order carefully before confirming the purchase. If you need to modify your order, feel free to message us on our WhatsApp number - 7905941644

4. How can I track my order?

5 simple steps to Track your order 

Once your order is shipped, you'll receive a confirmation email with a tracking number and direct link. You can use our Tracking Button under >Account > Order > Select your order and click on View Button > Scroll  down and Click on Track Button, which will provide you a direct link to our website or the carrier's site to track your package's journey.

Follow these steps:-

1. Click and open your Account Page.

2. On My account page click on >order

3. Select your order under order section and click on View Button.

4. Scroll down to get Track Button

5. Click On the Track Button to Track your order

5. What is our return policy?

We offer a hassle-free return policy. If you're not satisfied with your purchase, please contact our customer support within 7 days of receiving the item for return & replacement instructions. Please take a moment to read our comprehensive return and cancellation policy for more details

https://onlinearmystore.in/refund_returns/

Customer Support Team

 WhatsApp No. 7905941644 (Only message)

Timing - 09:00AM to 09:00PM

6. Are there any shipping charges?

Shipping charges vary based on your selected shipping method (Online Payment and Cash on delivery). You can view the shipping costs during the checkout process before completing your purchase.

7. How do I contact customer support?
You can reach our customer support team via email, WhatsApp, or by using the contact form on our website. We aim to respond to all inquiries within 2-5 hours.
Customer Support Team

 WhatsApp No. 7905941644 (Only message) 

Timing - 09:00AM to 09:00PM

INFORMATION ABOUT US

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    How to Place an order at Online Army Store

    A Video Guide