Shipping Policy – Important Information About Your Orders

At Online Army Store, we are committed to providing a seamless and efficient shopping experience for our customers. This Shipping Policy outlines important information about the shipping and delivery of your orders. Please read it carefully before making a purchase.

1. Order Processing Time

  • All orders are processed and dispatched within 1-2 business days from the date of purchase. Please note that this does not include weekends and holidays.

2. Shipping Methods

  • We offer several shipping methods to accommodate your needs, including standard shipping and express shipping. Shipping options and rates will be displayed during the checkout process.

3. Shipping Costs

  • Shipping costs are calculated based on the shipping method selected, the destination, and the weight of the items in your order. You will see the shipping cost during the checkout process before finalizing your purchase.

4. Estimated Delivery Time

  • The estimated delivery time varies depending on your location, the shipping method chosen, and other factors. Typical delivery times are as follows:
    • Standard Shipping: 7 to 10 business days
    • Express Shipping: 5 to 7 business days
    • International Shipping: Not Available (N/A)

5. Order Tracking

  • You will receive a shipping confirmation email or Text message with a tracking number once your order has been dispatched. You can use this tracking number to monitor the status and location of your package.

6. Shipping Restrictions

  • We currently ship only in India (All States of India)

7. Customs and Import Duties

  • No international orders are accepted and shipped by us.

8. Shipping Delays

  • While we make every effort to ensure timely delivery, there may be occasional delays due to unforeseen circumstances, such as extreme weather conditions, national holidays, or carrier issues. We appreciate your patience in such cases.

9. Delivery Address

  • It is essential to provide accurate and complete delivery information when placing your order. We are not responsible for orders that are lost or delayed due to incorrect addresses.

10. Returns Due to Shipping Issues

  • In the event that your order is damaged during shipping or there are shipping-related issues, please contact our customer support team within 5 days of receiving your order. We will work to resolve the issue promptly.

If you have any questions or need further assistance, please don’t hesitate to reach out to our customer support team by Email us on : helpcustomer.onlinearmystore@gmial.com

Thank you for choosing Online Army Store for your shopping needs. We appreciate your trust and look forward to serving you.